Cookie Policy

Cookie Policy

We ask that you read this cookie policy carefully as it contains important information on who we are and our use of cookies or similar technologies on our website. This policy should be read together with our https://hankyu-euro.uk/privacy-policy/ which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities in the event you have a complaint.

Who we are

This website is operated by Hankyu Travel International Europe UK Ltd (company number: 11230813), at 100, 85 Tottenham Court Road, London W1T 4TQ, United Kingdom (Telephone: (+44) 20 7268 3071) with the company registered office address is at 89 Spa Road, London SE16 3SG, UK. We are a travel agency based in England.
Hankyu Travel International Europe UK Ltd (collectively referred to as “we”, “us” or “our” in this privacy policy) is a wholly-owned subsidiary of Hankyu Travel International Europe SRL, and is within the group of Hankyu Hanshin Holdings.

Our website

This cookie policy relates to your use of our website, https://hankyu-euro.uk. Throughout our website we may link to other websites owned and operated by certain trusted third parties to make additional services available to you. These other third party websites may also gather information about you in accordance with their own separate privacy polices. For privacy information relating to these other third party websites, please consult their privacy policies as appropriate.

Cookies

A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us recognise you and your device and store some information about your preferences or past actions.
For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of a user’s internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.
You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.
For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

Our use of cookie

We use cookies on this website to:

  • recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time);
  • obtain information about your preferences and use of our website;
  • carry out research and statistical analysis to help improve our content, products and services and to help us better understand our users’ requirements;
  • target our marketing and advertising campaigns and those of our partners more effectively by providing interest-based advertisements that are personalised to your interests; and
  • make your online experience more efficient and enjoyable.

For further information on cookies generally, visit www.aboutcookies.org or www.allaboutcookies.org .

Types of cookies

The cookies we place on your device fall into the following categories:

  • Session cookies—these allow our website to link your actions during a particular browser session. These expire each time you close your browser and do not remain on your device afterwards.
  • Persistent cookies—these are stored on your device in between browser sessions. These allow your preferences or actions across our website to be remembered. These will remain on your device until they expire, or you delete them from your cache.
  • Strictly necessary cookies—these cookies are essential for you to be able to navigate our website and use its features. Without these cookies, the services you have asked for could not be provided.
  • Performance cookies—these cookies collect information about how you use our website, eg which pages you go to most often. These cookies do not collect personally identifiable information about you. All information collected by these cookies is aggregated and anonymous, and is only used to improve how our website works.
  • Functionality cookies—these cookies allow our website to remember the choices you make (such as your user name, language, last action and search preferences) and provide enhanced, more personal features. The information collected by these cookies is anonymous and cannot track your browsing activity on other websites.
  • Targeting cookies—also known as advertising cookies, these cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement on our website and help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers.

The cookies we use

The table below provides more information about the cookies we use and why:

THE COOKIES WE USEWHAT THEY DO
Google AnalyticsThis is a web analytics service provided by Google Ireland Limited, which uses cookies to show us how visitors found and explored our site, and how we can enhance their experience. It provides us with information about the behaviour of our visitors (eg how long they stayed on the site, the average number of pages viewed) and also tells us how many visitors we have had.
Google MapsThis is a web-based service which provides detailed information about geographical regions and sites around the world. Such information includes conventional road maps, aerial and satellite views, and in some cities, street view.

Consent to use cookies

We will ask for your permission (consent) to place cookies or other similar technologies on your device, except where these are essential for us to provide you with a service that you have requested (eg to enable you to put items in your shopping basket and use our check-out process).
There is a notice on our home page which describes how we use cookies and requests your consent to place cookies on your device.

How to turn off cookies

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/.

Changes to this policy

This policy was published on 1 April 2019 and last updated on 1 April 2019.
We may change this policy from time to time.

CONTACT US

Whether you have an enquiry or would like to send us some feedback, we'd be delighted to hear from you by phone, email and contact form below. We, Hankyu Travel International Europe UK Ltd, is a destination management company which exclusively provides services to travel agencies, so please note that we do not provide our services to private customers.

Telephone: +44 (0)20 7268 3071
Email: sales.uk@hankyu-euro.com

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