Cookie Policy
We ask that you read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. This policy should be read together with our Website Privacy Policy which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.
Who we are
This website is operated by Hankyu Travel International Europe UK Ltd (company number: 11230813), at 85-87 Bayham Street, London, NW1 0AG, United Kingdom (Telephone: (+44) 20 7424 7812) with the company registered office address is at 85-87 Bayham Street, London, NW1 0AG, United Kingdom. We are a travel agency based in England.
Hankyu Travel International Europe UK Ltd (collectively referred to as “we”, “us” or “our” in this privacy policy) is a wholly-owned subsidiary of HANKYU TRAVEL INTERNATIONAL CO., LTD, and is within the group of HANKYU HANSHIN HOLDINGS.
Our website
This cookie policy relates to your use of our website, https://hankyu-euro.uk/.
Throughout our website we may link to other websites owned and operated by certain trusted third parties to make adequate additional services available to you These other third party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third party websites, please consult their policies as appropriate.
Cookies
A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us recognise you and your device and store some information about your preferences or past actions.
For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of a user’s internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually
You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.
For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.
For further information on cookies generally, including how to control and manage them, visit Cookies | ICO published by the UK Information Commissioner’s Office.
Our use of cookie
The table below provides more information about the cookies we use and why:
| THE COOKIES WE USE | PURPOSE | WHETHER COOKIE IS ESSENTIAL FOR US TO PROVIDE YOU WITH A SERVICE THAT YOU HAVE REQUESTED AND WHETHER WE WILL SEEK YOUR CONSENT BEFORE WE PLACE THE COOKIE |
|---|---|---|
| Universal Analytics (Google) | This is a web analytics service provided by Google Inc which uses cookies to show us how visitors found and explored our site, and how we can enhance their experience. It provides us with information about the behaviour of our visitors (eg how long they stayed on the site, the average number of pages viewed) and also tells us how many visitors we have had. This cookie collects information in an anonymous form including: how long our visitors stayed on the site, the average number of pages viewed. | No, will therefore request your consent before placing this cookie |
| Google Maps | This is a web-based service which provides detailed information about geographical regions and sites around the world. Such information includes conventional road maps, aerial and satellite views, and in some cities, street view. | [Insert details of other cookies] |
Consent to use cookies and changing settings
We will ask for your permission (consent) to place cookies or other similar technologies on your device, except where these are essential for us to provide you with a service that you have requested (eg to enable you to put items in your shopping basket and use our check-out process).
There is a notice on our home page which describes how we use cookies and requests your consent to place cookies on your device.
You can withdraw any consent to the use of cookies or manage any other cookie preferences – please read the notice on our home page. It may be necessary to refresh the page for the updated settings to take effect.
Third party access to the cookies
The cookies we use will only be accessed by us and those third parties named in the table above for the purposes referred to in this cookie policy. Those cookies will not be accessed by any other third party.
How to turn off all cookies and consequences of doing so
If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.
You should be able to disable cookies – usually by visiting your browser’s settings > privacy and then adjust your settings. For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/.
How to contact us
Please contact us if you have any questions about this cookie policy or the information we hold about you.
If you wish to contact us, please:
- send an email to csr.uk@hankyu-euro.com; or
- write to Hankyu Travel International Europe UK Ltd, 85-87 Bayham Street, London, NW1 0AG, United Kingdom; or
- call us on (+44) 20 7424 7812
Changes to this policy
This policy was published on 1 December 2019 and last updated on 2 July 2026.
We may change this policy from time to time, the details of which will be published on our website.